Faster training, better agents

Faster training, better agents

Reddy is an Agent Operating System for enterprise CX organizations, with coaching that scales effortlessly across departments and drives exceptional agent performance.

Reddy is an Agent Operating System for enterprise CX organizations, with coaching that scales effortlessly across departments and drives exceptional agent performance.

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Reddy is an all-in-one
Agent Operating System

Reddy is an all-in-one
Agent Operating System

Pre-Call Training

Speed up new hire onboarding with an LMS powered by realistic voice and system simulations.

Live-Call Assistance

Help agents perform their best with real-time guidance based on your data and protocols.

Post-Call Coaching

Improve QA and compliance with
100% call coverage and AI-
automated coaching.

Improve QA and compliance with 100% call coverage and AI-automated coaching.

Improve QA and compliance with 100% call coverage and AI-automated coaching.

The platform that simplifies CX

The platform that simplifies CX

Reddy tracks an agent’s progress across their entire lifecycle, providing for a better agent experience and more automated manager workflows than point solutions.

Why the Fortune 500 choose Reddy

Reddy is an Agent Operating System for enterprise CX organizations, with coaching that scales effortlessly across departments and drives exceptional agent performance.

Lightning fast AI setup based on existing data

Zero risk pilots to test the AI and prove ROI

SOC 2, HIPAA and PCI Compliant

Reddy Agents are All-Stars

+100%

Faster Ramp Speed

+100%

Increase in
Quality Scores

+75%

Increase in 60-Day Retention

Reddy is a CEO’s best friend. We are seeing $1mm in annualized savings across our call center this year.

– Josh Slater / CEO, Infinity Sales Group (ISG)

Join the future of AI in CX

We believe in a world where human agents handle your most important and complex interactions, while AI agents handle routine inquiries. And we believe that Reddy will be your singular Operating System to train, monitor, and optimize the best agent and customer experience.

Get Reddy with the most advanced training platform built for CX

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Faster training, better agents

Product

Pre-Call Training

Live-Call Coaching

Post-Call Coaching

Resources

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